Shipping policy

SHIPPING AND ORDER TRACKING

• Most of our orders ship from our warehouse in VA via U.S. Postal Service.
• You will receive an email confirmation after placing your order, and a second email when your order is sent to processing. In that second email, you will find your tracking number. Please note that tracking will not update until your package has been picked up and scanned by USPS which will occur once your order is complete. If your tracking is showing “pre-shipment” status, your order is in the queue at our facility and will be processed as soon as possible. For most international orders, U.S. Postal Service does not track beyond the US border.
• We do not offer upgrades for overnight or express shipping at this time.
• For orders lost or stolen in transit, please contact us to arrange redelivery.
• When customs clearance procedures are required, it can sometimes cause delays beyond our original delivery estimates for international orders.
• If you ever have any questions on the status of your order, please use our contact form and provide your order number.